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Lists Hub Support

For any data related support, technical support, questions, please contact us on


800 305 1062

Or Email Us : support@listshub.com

Effective as of Wednesday, June 02, 2010 (click here to see the previous version of our Privacy Policy)

Now more than ever, privacy and protection of information on the Internet is a concern for online users. At ListsHub, we recognize and respect your privacy and want you to understand how the information you provide us with will be used and managed. As a responsible service provider, we have put in place policies and procedures to ensure that the data we control for you is properly handled and secure. These policies reflect the same diligence and care in which we deliver all of our services to our customers every day.

Our privacy policy includes,

  • Information Collection and Usage
  • Opt out and Update of Information
  • SPAM
  • Security and Privacy
  • Data Transfer
  • Disclosures and Transfers
  • Changes to this Policy

Information Collection and Usage


ListsHub collects information at several different points through various reliable and accountable networks and resources. ListsHub is the sole owner of the information collected and verifies through in-house telemarketing and email survey campaign departments. Under circumstances ListsHub sell, share or rent this information to its clients and third parties who confirm the proper usage and as confirmed by the recipient to do so.

ListsHub offers several opportunities for recipients to register for promotional and informational mailings, online Webinars and resources. These enable users to opt in to ListsHub's mailing lists and require users to give contact information (such as name and email address). We use this contact information to send the requested information about affiliated third parties / Partners Company, products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt out of receiving future mailings at any time (see the opt-out section below).

Opt out and Update of Information


If an individual no longer wishes to subscribe to ListsHub or affiliated parties newsletters and promotional communications, he or she can easily opt out of receiving them by following instructions included in each newsletter or communication. If personally identifiable information changes, or if an email recipient no longer desires to receive specific mailings, he or she may correct, update or delete all information or specific details by making the change with specific web links.

SPAM


ListsHub is an industry leader in permission-based email marketing. Click here to read our Anti-Spam Policy

Children's Online Privacy Protection Act (“COPPA”) only applicable for consumer database

ListsHub will not knowingly accept any information from children under the age of 13. For any children under the age of 13, a parent or guardian will need to contact ListsHub to provide consent for any portion of the site that gathers personal information. We require our clients to comply with COPPA with respect to their use of ListsHub products.

Security and Privacy


ListsHub takes every precaution to protect the confidentiality and security of the personal information of recipients and clients by using industry-standard security safeguards, such as firewalls, coupled with carefully developed security procedures. These measures are designed to protect visitor and client information from loss, misuse or unauthorized alteration.

We restrict access to such personal information to only those employees with a “need-to-know” for business purposes. Additionally, we conduct periodic audits to review the adequacy of our security procedures.

ListsHub uses cookies to deliver content specific to Web-site visitors’ interests and to improve the convenience and efficiency of our clients’ experience when using our products and services. A cookie is a piece of data stored on the user's hard drive tied to statistical information about the user. Usage of a cookie is in no way linked to any personally identifiable information in ListsHub products and email messages. Visitors can always choose to not accept cookies, but in doing so they may not be able to use some of the ListsHub products and services. Some of our business partners, such as our Web analytics provider, also use cookies on our site. These cookies are used to track visitor behavior, and ListsHub has no access to or control over these cookies. This Privacy Policy covers the use of cookies by ListsHub only and does not cover the use of cookies by any third parties

Payments – We do not accept through ListsHub website but occasionally use the secured PayPal in accepting credit card payments.

Data Transfer


ListsHub abides by the European Union (“EU”) Safe Harbor Framework Principles for protecting the privacy of data flowing from the EU to the United States. This portion of our Privacy Policy outlines our general policy and practices for implementing the Safe Harbor Principles, including the type of information to which this notice applies, how we use personal information, and the choices individuals have regarding our use of, and their ability to correct, that personal information.

We will comply with the Safe Harbor Principles with respect to disclosures of sensitive information, including, when applicable, obtaining the individual’s explicit consent prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual. Transfers of information permitted under this notice, either to third parties or within ListsHub, include the transfer of data from one jurisdiction to another, such as transfers to and from the United States of America. ListsHub will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Privacy Officer


ListsHub has a Chief Privacy Officer who is responsible for the internal supervision of ListsHub privacy policies. ListsHub educates its employees about compliance with the Safe Harbor Principles and has self-assessment procedures in place to ensure its compliance.

Dispute Resolution

If an individual feels this company is not abiding by its posted privacy policy or is not in compliance with the Safe Harbor principals, he or she should first contact ListsHub's Compliance Manager by email at privacy@ListsHub.com. If the individual does not receive acknowledgment of his or her inquiry or the inquiry has not been satisfactorily addressed, the individual should then contact 866-978-7934 to speak to privacy officer.

Identifiable Persons may contact the Legal Department at ListsHub's Corporate Headquarters in Fort Worth, TX, U.S.A. to submit data access requests, register complaints or address any other relevant issues under the Safe Harbor Principles. It is the responsibility of all employees to act in accordance with the Privacy Policy and obligations with respect to Personal Data. Failure to do so may result in disciplinary action, if warranted, up to and including termination of employment. ListsHub is committed to assisting Identifiable Persons in protecting their privacy and in exercising their rights under this Privacy Policy and applicable laws. Identifiable Persons making complaints or reporting potential violations of the Privacy Policy shall not be subject to any form of retaliation. In addition, report of potential violations may be made on an anonymous basis. For complaints that cannot be resolved between ListsHub and the complainant, ListsHub commits to cooperate with the Data Protection Authorities (DPAs) of the EU countries in the investigation and resolution of complaints and will comply with any advice given by DPAs.

Disclosures and Transfers


ListsHub does not disclose personal information to third parties, except when one or more of the following conditions is true:

  • We have the individual's permission to make the disclosure;
  • The disclosure is permitted by law or mandatory professional standards;
  • The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
  • The personal information to be disclosed is publicly available;
  • The party to whom the disclosure is made controls, is controlled by, or is under common control with ListsHub;
  • The disclosure is reasonably necessary for the establishment or maintenance of legal claims; or
  • The disclosure is to persons or entities for which we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained.
  • The personal information is kept until the receipt opt-outs or unsubscribe that the data should be used. In other cases, the data is valid if the information provided the recipient is no longer valid
  • The data will sent to India and Ireland using ListsHubs FTP secure system, the companies handling the data are part of ListsHub’s companies and are not third parties. The data will be used for confirming the tele-verification and email verification only. With this process

It is possible that as we continue to develop our business, ListsHub may be acquired. In such a transaction, client information may be transferred to the acquiring entity. Recipients will be made known about the change of entity and about the acquiring entity. If, as a result of the business transition, the users' personally identifiable information will be used in a manner materially different from that stated at the time of collection, they will be given choice consistent with our notification-of-changes section.

Changes to this Policy


ListsHub will notify its Clients and subscribers / recipients via email if we make any changes to our Privacy Policy. Any new policy will be posted on our site at least thirty (30) days prior to its taking effect. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify impacted subscribers via email.

If you have any query with regards to our privacy policy, please call us at 866-978-7934 or send an email to info@listshub.com.

Contact Us

If you have questions or concerns regarding this Policy, you should first contact the Chief Privacy Officer at the contact address listed below or via email at privacy@listshub.com

Chief Privacy Officer
Phone: 800 305 1062
privacy@listshub.com

 
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